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2 min read

One Loop or Two?

I've written previously about the effective application of the OODA loop to legal operations, and also where it doesn't apply. While it is a very useful tool in the right context, it is insufficient without being an embedded component in a learning...

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3 min read

From Fighter Pilots to General Counsel: Using The OODA LOOP

I had the good fortune to attend a session at Alternative Events’ Tech Summit where Andrew Cooke, General Counsel at TravelPerk, was speaking. While the content of all the sessions at the Summit was excellent, Andrew surprised me by referencing John...

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2 min read

The Best LegalTech Stack is No LegalTech Stack- part II

Now with the preamble out of the way from Part I, let's drill down into the LegalTech Stack issue.

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2 min read

The Best LegalTech Stack is No LegalTech Stack - part I

I'm fortunate that next week I'll be attending the Alternative Events In-House Technology Summit in the UK. I'm looking forward to seeing some old friends and making some new ones (assuming the coffee will be strong and plentiful enough to counteract the...

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2 min read

LegalOps PizzaGenics: What Could Go wrong?

Last week, when introducing a new series of posts we intend to produce, we received feedback from some very scholarly people that "nobody has ever heard of the word iatrogenics!" and that we were using terms that would alienate and confuse people.

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2 min read

LegalOps Iatrogenics: When a Good Idea Can Go Very Wrong

This is the introduction to what I hope will be an ongoing series of posts. It may be slightly less regular than I’d like, but I’m going to start nevertheless and hope that it forces me to create a new habit.

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1 min read

Parasitic Integrations vs. Symbiotic

Perhaps it’s a byproduct of the winner take all mentality of Silicon Valley. Or maybe it’s a manifestation of a selfish “I gotta get mine” ethos that seems to be growing in our increasingly isolationist society.

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1 min read

Addition Sickness & Software

Robert Sutton and Huggy Rao, in their upcoming work entitled "The Friction Project," identify a phenomenon they call "addition sickness" in organizations.1

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You're Busy. So Don't Hire a Manager!

We're all busy. Chronically so. As Henry David Thoreau said,

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1 min read

Will AI Fix Work?

TLDR: Nope. Sorry, problems with work are bigger than even AI's capabilities.

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